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Privacy Policy

Univity Pty Ltd ("we," "us," "our") is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE

We collect information that you provide directly, such as when you make a purchase, create an account, or contact us. This may include your name, contact details, payment information, and transaction history. We may also automatically collect technical data (e.g., IP address, browser type) via cookies and similar technologies.

Use of Personal Information

We use your information to:

  • Process transactions and deliver products/services.

  • Communicate with you, including sending service updates (where necessary) and marketing materials (with your consent).

  • Improve our Site, products, and services.

  • Comply with legal obligations.

Direct Marketing

We will only send you direct marketing communications if you have consented or where permitted by law. You can opt-out of receiving marketing from us at any time by using the unsubscribe link in our emails or contacting us.

Disclosure of Personal Information

We may disclose your information to:

  • Third-party service providers (e.g., payment processors, delivery couriers, IT services) who assist in our operations.

  • Professional advisors (e.g., lawyers, accountants).

  • Government authorities, as required or authorized by law.

  • A new owner in the event of a business sale or transfer.
    Some recipients may be located overseas. We take reasonable steps to ensure overseas recipients comply with privacy obligations comparable to the APPs.

Data Security and Retention

We hold personal information electronically and take reasonable steps (including technical and organizational measures) to protect it from misuse, interference, loss, and unauthorized access. We retain information only as long as necessary for the purposes outlined in this policy or as required by law.

Data Breach Notification

We have procedures in place to deal with suspected data breaches. If a breach is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required by law.

Cookies and Analytics

Our Site uses cookies to improve functionality and user experience. You can adjust your browser settings to refuse cookies, but this may limit Site functionality. We may also use analytics services (e.g., Google Analytics) to analyze Site traffic.

Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate, outdated, or incomplete information.

  • Complain about a breach of the APPs.
    To exercise these rights, contact our Privacy Officer using the details below.

Changes to this Policy

We may update this policy periodically. The current version will be posted on our Site with the effective date.

Contact Us & Complaints

For privacy-related queries or complaints, please contact enquiries@univity.com.au. We will acknowledge and investigate any complaint promptly.

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